Effective Date: February 10, 2026

Last Updated: February 10, 2026

Legal Business Name: GreenFootPrintFarms LLC

DBA: PotHeadWorld

Website: www.potheadworld.com

This Refund Policy outlines the terms under which refunds or replacements may be issued for purchases made through PotHeadWorld.

1. General Policy

  • Due to the consumable nature of hemp-derived products, all sales are considered final unless otherwise stated below.
  • We reserve the right to approve or deny refund requests at our sole discretion.

2. Eligibility for Refund Consideration

Refund or replacement requests may be considered only if:

  • The item was damaged during shipping.
  • The incorrect product was received.
  • The product is defective.

To qualify, you must:

  1. Contact support@potheadworld.com within 48 hours of delivery.
  2. Provide your order number and clear photos of the product and packaging.
  3. Ensure the item remains unused and in original packaging. Failure to meet these requirements may result in denial of the request.

3. Non-Refundable Items

We do not issue refunds for:

  • Used or opened products (due to health and safety regulations).
  • Customer dissatisfaction after use.
  • Incorrect address entered at checkout or shipping delays caused by carriers.
  • Products returned without prior authorization or orders refused upon delivery.

4. Chargebacks & Disputes

  • By placing an order, you agree to contact us first at support@potheadworld.com before initiating a chargeback.
  • We contest improper disputes using proof of delivery, order confirmations, and your acceptance of these policies.
  • Fraudulent disputes may lead to account suspension and recovery actions for associated fees.

5. Processing & Cancellations

  • Refunds: If approved, refunds are issued to the original payment method only. Processing typically takes 5–10 business days. Original shipping fees are non-refundable unless the error was ours.
  • Exchanges: We do not offer direct exchanges. A replacement may be issued at our discretion if approved.
  • Cancellations: Orders can only be canceled if they have not yet been processed or shipped. Once in the system or with the carrier, they cannot be canceled.

6. Fraud Prevention

We reserve the right to deny refunds if we suspect fraud, detect multiple claims, or identify policy abuse. We may request additional verification for high-value orders.

7. Contact Information

GreenFootPrintFarms LLC (DBA: PotHeadWorld) Website: www.potheadworld.com

Email: support@potheadworld.com